BON+BERG privacy policy

Last updated: 9 July 2020

Privacy Policy

BON+BERG (the ‘Company’) are committed to protecting your privacy. In order to provide our services and create a more personalised experience for you, we need to collect certain information from you. This Privacy Policy explains when and why we collect personal information about you as well as the types of personal data we may collect when you interact with us. It also explains how we'll look after your data and keep it safe.

For the purposes of this Agreement, ‘Site’ refers to our Company’s website. ‘Service’ refers to the Company’s services accessed via our website. The terms ‘we’, ‘us’, and ‘our’ refer to the Company. ‘You’ refers to you as the user of our site or services.

By accessing our Site or Services, you accept our Privacy Policy and you consent to our collection, storage, use, and disclosure of your Personal Data, as outlined in our Privacy Policy.

What data do we collect?

BON+BERG collects the following data:

Personal Data or personal information means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use and store the following personal data about you:

Identity Data including your first name, last name, username, title, date of birth, and gender;

Contact Data including billing address, delivery address, email address, telephone numbers, and contact preferences;

Financial Data includes bank account and payment card details (if you are making a purchase);

Transaction Data includes details about previous products you may have purchased from us;

Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website;

Profile Data includes your username, purchases or orders made by you, your interests, feedback, and survey responses;

Usage Data includes information about how you use our website, products and services; and

Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.

We also collect, use, and store Aggregated Data when you visit our website or interact with our content. This includes information about the use of our website, including Non-personal Data such as page visits and button clicks. We may also track which pages users visit when they click on links in BON+BERG emails. 

How do we collect your data?

BON+BERG collects your data through:

Direct interactions

You may give us personal data on our website or when you correspond with us by phone, email, or otherwise to:

Subscribe to our mailing list;

Purchase our products;

Ask a question or apply for a job;

Participate in social media functions on our website, e.g. entering a survey; 

Report a problem with our website or products.

Automated technologies

As you interact on our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this data using cookies and similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy below for further details.

How will we use your data?

BON+BERG collects your data so that we can:

Process your orders and manage your account;

Email you with news and special offers on products we think you might like.

Except for those purposes stated in this Privacy Policy, we do not sell, trade, rent, or otherwise share your Personal Data with third parties without your consent.

Cookies Policy

Our website uses cookies, which are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit the BON+BERG website, we may collect information from you automatically through cookies or similar technologies. We do not use cookies to collect or store personal information. For further information, visit www.allaboutcookies.org.

How do we use cookies?

BON+BERG uses cookies in a range of ways to improve your experience on our website. We use cookies to personalise content and ads, to provide social media features, and to analyse our traffic. We also share information about your use of our site with our social media, advertising, and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Understanding how you use our website

We use services from Google (Google Analytics) to collect web statistics. Cookies from these providers offer the ability to see which pages are visited, traffic referrals, etc. This information is used to measure and improve your experience as well as for analysing sales and advertising campaigns.

What types of cookies do we use?

We use services from Google (Google Analytics) to collect web statistics. Cookies from these providers offer the ability to see which pages are visited, traffic referrals, etc. This information is used to measure and improve your experience as well as for analysing sales and advertising campaigns.

How to manage your cookies

You can set your browser to not accept cookies. However, in some cases, some of our website features may not function as a result. To learn how to remove cookies from your browser, visit www.allaboutcookies.org

What are your data protection rights?

BON+BERG would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access

You have the right to request from BON+BERG copies of your personal data. We may charge you a small fee for this service.

The right to rectification

You have the right to request that BON+BERG correct any information you believe is inaccurate. You also have the right to request BON+BERG to complete the information you believe is incomplete.

The right to erasure

You have the right to request that Bon + Berg erase your personal data, under certain conditions.

The right to restrict processing

You have the right to request that Bon + Berg restrict the processing of your personal data, under certain conditions.

The right to object to processing

You have the right to object to Bon + Berg’s processing of your personal data, under certain conditions.

The right to data portability

You have the right to request that Bon + Berg transfer the data that we have collected to another organisation, or directly to you, under certain conditions.If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@bonandberg.com.

Disclosures of your personal data 

We may share your personal data with the following third parties:

Payment processor for processing product orders;

Marketing service providers, e.g. MailChimp to manage communications you opt-in to receive from us;

Suppliers and logistics partners to fulfil orders of goods and products you purchase from us;

Customer relationship management systems to securely manage personal data of our customers and newsletter subscribers.

We require our third party service providers to respect the security of your personal data and to comply with data protection law. We do not allow our third-party service providers to use your personal data for their own purposes and we only permit them to process your personal data for specified purposes and in accordance with our instructions.

We will also share your personal data if we are required to do so by law.

Email marketing

BON+BERG would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive email marketing, you may always opt-out at a later date.

You have the right at any time to stop BON+BERG from contacting you for marketing purposes. If you change your mind and no longer wish for us to contact you for marketing purposes please let us know and we will stop contacting you. You can do this at any time by:

Unsubscribing to communications using the ‘unsubscribe’ link at the bottom of our emails indicating that you do not wish to receive email updates;

Contacting the BON+BERG team by emailing us: info@bonandberg.com.

How long do we store your data for?

BON+BERG securely stores your data only for as long as necessary to fulfil the purposes we collected it for.

Changes to our Privacy Policy

BON+BERG keeps its privacy policy under regular review and places any updates on this web page. This policy was last updated on: 26 July 2020.

The Company

BON+BERG is a limited company registered in Ireland (company number) at: 14 The Weir, Martin's Row, Chapelizod, Dublin 20.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at: info@bonandberg.com